Privacy policy

Effective Date: 5-May-2025

OenArt (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from our store.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or contact us.

  • Order Details: Information related to your purchases and preferences.

  • Device Information: IP address, browser type, and device information through cookies and similar technologies.

  • Usage Data: Pages you visit, time spent on the site, and interactions.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your order or account.

  • Provide customer support.

  • Improve our website and services.

  • Send marketing emails (only with your consent).

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers).

  • Legal authorities if required by law or to protect our rights.

4. Cookies and Tracking

We use cookies to:

  • Improve site performance.

  • Personalize your experience.

  • Analyze website traffic.

You can manage cookie preferences through your browser settings.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we hold about you.

To exercise your rights, contact us at support@oenart.com.

6. Data Security

We implement security measures to protect your information. However, no method of online transmission or storage is 100% secure.

7. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have questions about this policy or your personal data, please contact us at:

Email: support@oenart.com